Privacy Policy

Privacy Policy

Introduction

Welcome to https://tobin-brothers-funerals-glenroy.thebestlocalpro.com (hereafter referred to as “Tobin Brothers Funerals Glenroy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible via links on our site. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

This policy outlines our data handling practices in the following scenarios:

  1. Using Our Services and Applications: When you access and utilize our applications and services as an authorized user, we may collect and process your personal data to provide a seamless experience.
  2. Visiting Our Websites: We monitor and analyze website traffic to improve functionality and user experience.
  3. Communication with Us: If you choose to communicate with us via email, phone, or SMS, we will use the information provided to respond to your inquiries.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing financial transactions, such as credit card details (encrypted), billing addresses, and payment history.
  • Financial Information: Your savings, investment, or insurance-related data (when relevant to our services).
  • Purchase Information: Details of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for tracking and analytics.
  • Location Data: Your geographic location information when you interact with our services.
  • Feedback: Responses to surveys, reviews, or feedback forms you complete.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  • Product Information: Preferences, specifications, and usage data related to products we offer.

We collect this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. We also receive personal data from third parties who assist in providing our services, subject to their privacy agreements.

Cookies

We use cookies and similar technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core features of our website, such as allowing you to log in and access secure areas.
  • Preferences: They remember your preferences, language settings, and customization choices.
  • Analytics: Analytics cookies help us understand how users interact with our site, providing valuable insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, giving them control over non-essential tracking.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is accomplished, we delete or anonymize the data securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security assessments and penetration testing
  • Access controls and employee training on data protection best practices

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have received such data, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and rectification
  • Erasure or right to be forgotten
  • Data portability
  • Objection or opposition to processing
  • Right not to be subject to automated decision-making (where applicable)
  • Non-discrimination for exercising your data protection rights

If you wish to exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions regarding this policy, to exercise your data rights, or for inquiries related to privacy, please contact us:

  • Email: [email protected]
  • Address: Tobin Brothers Funerals Glenroy, [Your Address], [Zip/Postal Code]